Frequently Asked Questions
Maintenance
We have a thorough turn checklist to prepare your apartment before moving in.
Yes, we offer on-site maintenance to our residents.
You may submit a work order from your resident portal, or you can call our office.
All maintenance requests are responded to within 7days
No, if you give us permission to enter, and all pets are secured for our entry.
Amenities
Our community offers a dog park, fitness center, and a swimming pool, theater room, clubhouse.
Yes, off street parking is available to our residents.
Yes, we are pet friendly!
Yes, there is a per pet fee and pet rent.
Yes, 6 months. Contact our leasing office for more information.
No. Please contact our leasing office for more information.
Admin
Appointments are preferred, but we welcome walk-ins.
You can pay online via the resident portal, wips.
Yes, you will need to pay a new security deposit.
Location
We are located near plenty of shopping, dining, major highways, schools, and businesses.
Mountain Run is a part of the _Hubert Humphrey ES. Eisenhower MS. El Dorado HS. School District.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
I've been living here for more than six years it's great community and very friendly people I've ever seen. the area very safe and quiet and good service.
- Mohamad, Nov. 2023
Very quiet, friendly neighborhood, and great place to start off as first time apartment renters. The apartment is just the right size fore my small family of 3. We were referred this place, and I’m glad we moved here.
- Jamerlene, Oct. 2023
Mountain run is fantastic! My kids love it and are excited to be apart of the community. We love our unit -very cozy! We look forward to getting the fireplace crackling when the weather cools down.
- Leanne, Oct. 2023
My spouse and I chosen a perfect layout for our little family. We haven't met or know our next door neighbors, but we're okay with that. Becoming first time apartment renters is going good.
- Keshawn, Sept. 2023
I love it here! The community has been very helpful with all of my needs. Looking forward for another year. Very happy to have caring neighbors!
- Bryan, Sept. 2023
Very nice complex nice area apt has everything you need. The amenities are great such as the pool and the gym. Leasing office was very helpful especially for a first time renter.
- Josef, Sept. 2023
I have renewed my Lease here I am very Happy here, and I love the people here. I like the way the Maintenance Guys here respond really quickly and are very Professional!!! This is one of the reasons why I renewed my lease here!!!!
- Manuel, Sept. 2023
Best apartments I’ve lived in for awhile. The maintenance is always quick to help and the office is the same. Very friendly and enjoyable experience.
- Dylane, Sept. 2023
have been here for a year, I still love the area, community and staff. Plus my neighbors I have met have been really friendly and nice. I am happy with my apartment.
- Julie, Aug. 2023
Staff are nice and handled any problems I had in a timely manner. The area is nice, never had an issue with any neighbors. The location is perfect with plenty of businesses for most needs next door or within a short driving distance.
- Madeline, Aug. 2023